Colored Boarding Passes with seat number tabs
Tuesday, November 29, 2011
This Thanksgiving I want express my gratitude for all the wonderful memories I have from my career at Continental. The name is gone, but the memories will live on forever. There were good times and great times and not so great times, but looking back I am grateful for it all. I would never write a story like the one I lived and now I would not change one line. I am blessed.
The people I have met and worked with, the experiences I have had, the things I have learned are all some of the most memorable of my life. I am most grateful for the people I have worked with. We have faced some rather challenging times at Continental, just like people at other airlines have. I believe the difference in my experience is our ability to rise above them and not let them defeat us or turn us against one another. We’ve had our quarrels, but we worked through them and moved on, we didn’t let them define us.
Here are some of the things I remember best.
Downtown PDX and SEA layovers
Burritos from El Paso
Prime Rib, Ceasar Salad and Pies in First Class
Flying Air Mike
“Flaps 25, Gear Down, Landing Check, 30 with the green”
Takeoff Data Cards
CTRs (Crew Time Report)
Colored Boarding Passes with seat number tabs
The “Junk Jet”
Being a Second Officer, Really
No Security Checkpoints
The IAH train before Disney fixed it
The Noodle Shop
My Captain Checkride to ORD
The Taj Mahal
Changing the Age 60 rule
Tuesday, November 22, 2011
We need to create some “good old days”. The Beatles, the ’69 Mets, landing on the Moon, winning the Olympic gold medal in hockey, and the list goes on and on. We need some new stuff. Not that the old stuff isn’t great, but the next generation needs their own iconic moments. It’s been 50 years since someone asked us what we could do for our country instead of what our country could do for us.
Tim Tebow may be a philosopher as well as an exciting quarterback. When asked what he said to his team in the huddle with 5:00 minutes to go and 95 yards from the end zone, behind 13 to 10 he said “we haven’t been great so far, but we can be great now”.
This country is up to its eyeballs in debt and the unemployment rate is obscene. We need to be great now. It’s time for the young people in this country to show their stuff. I know they have it in them. We’ve seen it on the battlefields of Afghanistan and Iraq. My 20 year old daughter is so much more savvy than I was at her age. It’s time for us to step back and let them take over responsibility for leading this country. It will be hard, but, they can handle it. Us geezers need to just let go. It’s not like we are really doing anything productive anyway. They can do it, but not if we define everything in our terms. It’s not good enough for them to be like us.
It’s time for a the new Bill Gates or Steve Jobs to take us to the next level. Tiger Woods and Jack Nicklaus are yesterdays news. Where are the icons of this new generation? Not the self absorbed likes of Paris Hilton or Lindsay Lohan. I’m talking about real leaders.
It’s time to take the training wheels off. Let’s find a cure for AIDS and cancer. Let’s find a practical source of renewable energy. How about if we find a way to end corruption in government. What if we created good jobs for people to take care of their families, not just loan them money they con’t repay. How many people could we care for each year with the $100 billion that is stolen by Medicare frauds? We haven’t been great so far, but you can be great now.
Ok, back to aviation. It’s time for the “youngsters” to teach us how to stop running off slippery runways. Show us how to stay engaged so that we don’t lose radio contact for an hour and a half. Show us how to fly the airplane when the autopilot disconnects. Show us how to mange the airplane and not just ride in it.
Here’s a place to start. How about if we don’t crash any airliners in 2012. It might take some leadership, but I think this new generation can do it. My generation can’t let go of the past. We want everything to stay the way it was in 1972. That just isn’t going to happen. I think there are some young “techno geeks” that can teach us how to use all this aviation automation and not screw it up. I think they will be the ones to show us how to integrate humans in automation, not try to replace them. The smartest generation that ever lived is in college right now. What are they going to do with that knowledge? Will they let it evolve into wisdom?
My generation thought that gender equality was the answer. We now have fewer effective families than at anytime in history. Now is the time for greatness. It is not important how we define family, but it is important that the family works. Imagine if every child knew their parents and that they were in their lives to care for them.
You are our future and now is the time. We won’t be here much longer. You need to take control while we are still here if you need us. I know you can do it. It’s time for you to be great. It’s Tebow Time!!!
Tuesday, November 15, 2011
The iconic office complex, Watergate, has come to symbolize scandal. Ever since the 1970’s when political hijinks erupted into a constitutional crisis and the collapse of a presidency, “gate” has become the suffix to describe shame and disgrace. In most cases, the label comes not for the initial transgression, but for the cover up or failure to take action. It is no surprise that politics is fertile ground for this behavior. The very public scandals of President Bill Clinton and Senator Edward Kennedy are clear examples. Inappropriate trysts are commonplace and usually tolerated among the powerful. Deception or failure to accept the consequences of the events is where it all comes apart. Sometimes the victims are only the loved ones exemplified by the infidelity of Tiger Woods and Governor Schwarzenegger. Other times, as in the case of Michael Vick, it’s the vulnerable and innocent that are exploited. Those are the hardest to accept.
This week the career and reputation of one of the most revered college football coaches of all time came to and end. Penn State’s Joe Paterno, or JoePa left his position in disgrace as Head Coach of the Nittany Lions after 46 years and 409 victories. His biggest loss and the one that ended his career was when he forfeited against “doing the right thing”. JoePa will have to answer the most feared question a person in a position of responsibility will ever be asked, “What did you know and when did you know it?” That question, with its implied follow-up, “What did you do about it?” has ended many high level careers.
Why is that such a powerful question? It is powerful because the question gets to the essence of responsibility, leadership and trust. Individuals in positions of authority and leadership must be held to a higher standard. They are the decision makers. They have the power to influence outcomes. What they do matters. In Joe Paterno’s case, a grown man he knew well and had authority over was exploiting a young boy. When it was made known to Coach Paterno that there was inappropriate touching of a boy, whether consensual or forced, on University property, he had to act decisively. However, he chose to pass the buck. That’s not good enough when the innocent are involved. Anyone in Joe Paterno’s position would be required to ensure that there was a thorough and open investigation.
What does all this have to do with aviation? Everything. Most Captains who find themselves passing the buck instead of doing the right thing never live to personally answer what they knew and when then knew it. The answer is found in the cockpit voice recorder transcript. Did they know the runway was slippery? Did they know there were mountains? Did they know the weather was bad?
One difference between airline pilots and other decision makers is that they seldom get the recognition they deserve for doing the right thing. Their victories are commonplace and uncelebrated. Most would probably like to keep it that way. They get their reward from successfully delivering their airplane and its precious cargo safe and sound to the destination. They know it is better to be extra cautious than to risk the well being of those whose trust they have accepted.
Another thing that is different between airline pilots and other decision makers is that the stakes are much higher. Airline pilots risk losing more than a commission, a promotion, fame and recognition. Fortunately Joe Paterno will survive to regret his mistakes.
A description by Gerry Bruggink, which I have referenced before, very perceptibly describes “passing the buck” by pilots, “uncritical acceptance of easily verifiable assumptions”. What did they know and when did they know it?
I wrote this blog a few days ago, but did not post it. I do not want to offend anyone or appear judgmental. I only want to share my thoughts and give others the opportunity to agree or offer a different viewpoint.